Need a hand, hit a bug, or have an idea? We read everything.
Email support@crowdsurfer.game
When reporting a bug, it helps to include your device + browser/OS, the album and track, and what happened (a screenshot is gold).
Progress is saved on your device. Clearing your browser's site data, using private/incognito mode, or switching devices will start you fresh. On the app, deleting and reinstalling clears local data.
Open the Records screen and tap Restore Purchases on the album. If it's still locked, email us with the store (Apple/Google) and approximate purchase date.
Purchases are handled by Apple or Google, so refunds go through them: use "Report a Problem" (App Store) or the Google Play order history. We're happy to help if something went wrong.
Ads only appear between levels, are capped, and are skippable — never during a throw. A one-time "Remove Ads" purchase turns them off entirely.
Clear your device's site/app data to remove everything stored locally. For any data held by our providers, email us and we'll handle the request.
Browsers require a tap before sound starts — press Play and it kicks in. Check the ♪ (music) and 🔊 (sound FX) buttons in the top-right aren't muted, and that your device isn't on silent.
Want your brand or band in the game? See Advertise in CrowdSurfer.